Tag Archives: job

Ahhhh! We’re Sending Out Spam

In true UE form, the following is what the UE Staff learned when we realized that one of our email accounts was sending out spam.

As we continue to learn the ins-and-outs of managing a community-run volunteer website, we’ve come across another fascinating aspect of being an online entity: becoming the victims of a joe job / spoofing attack.

A couple months ago, our Twitter account tweeted out a spam link. We changed all our passwords and double-checked all our other accounts: everything was fine. Then, a few days later, we found an email in the spam folder of one of our accounts from ourselves with a spam link! WTF? That was accompanied by several “mail delivery messages” (also in our spam folder) that our email had labeled with a warning, “This is a fake ‘bounce’ reply to a message you didn’t actually send.”

Okay, but if we didn’t send any messages, then why did some people in our contacts—including us—receive an email?!

Sure, we’ve all seen some form of these spam emails from friends, family members, coworkers, etc. Most likely, you assume they accidentally clicked on a bad link that compromised their account, you make sure not to click the link, delete, move on, and be happy it was not your account. But what if it was your account…?  Well, then, you promptly freak out.

After updating everyone with access to this email and changing all our passwords again, we started our Sherlocking.

First question: Were we hacked? Nope. We were not hacked. At the time, the majority of the members of our staff had access to this particular account so, of course, we were worried someone had been sloppy with the password. But, thankfully, most email clients (like Gmail) actually track every IP address that accesses your email (and the location, web browser, and computer type being used by said IP address.) We were able to verify every single log-in to the infected account in the last month. Not to mention we also checked all of its email history: not a single unidentifiable email was sent from the account. Just to be safe, we still changed the password (again) and deleted all its contacts. We are not ones to mess around with security!

So, if we weren’t sending it, where the frak was it coming from? According to those receiving our emails, the spam emails were being flagged in their inboxes (or were being automatically moved to their spam boxes), because the emails were not actually coming from our servers. That’s also why all record of any of this happening was in our spam box. When we investigated the headers of the spam message, we discovered that they were actually coming from an IP address originating in Kyrgystan. Awesome.

Then, we learned that a joe job is when a spamming company uses your email as a front to send out a bunch of gross links.  One great analogy we ran across explained it like this: spoofing is comparable to someone sending a letter via snail mail, but they wrote your residence as the “return address” in the top left corner instead of their own. This makes the spammy email look like it’s coming from us, when we actually had nothing to do with it.

What do we think caused this? Either someone on the staff was logged into the infected email and accidentally clicked on something, or they were using a computer compromised with spyware, malware, or a virus. We had everyone who had access to the account run scans, and we did find some spyware on one staffer’s computer—we think it was probably the culprit. Either way, the spammers were able to commandeer our address book and thus send out the spam.

So what happened? Unfortunately, there is not much you can do to stave off a joe job except wait for the spammers to move on to a new victim. Fortunately, most email clients either rejected the emails outright, warned that they were not from us, or moved the emails immediately into everyone’s spam folders so they didn’t even notice. We apologized, we ignored, and we hoped it would go away soon. Thankfully, it did. In the end, the whole ordeal lasted less than a week and, from what we could tell, most of the emails were bounced back before they were delivered. We decided not to send out a mass email about the whole thing, for fear of potentially adding to the number of emails, so we wrote this article instead.  The most important thing to know should this happen to you is to remind everyone not to click on the links. If no one clicks, you aren’t profitable to the spammers, and they will move on.

The silver lining?  We’re a little bit more enlightened this week, and we hope we’ve enlightened you a bit on the wonderful world of spoofing. Also, if could be worse: AOL literally sent out zombie spam that same week…

Extra credit: Why is it called a joe job? Well, this is a terrifying account of what happens when someone purposefully uses your domain to sabotage your business and email as a spammer. This did not happen to us. Not that that’s going to help us sleep tonight.

Have a wonderful, spam-less week!

Photo by Gali Levi-McClure

Photo by Gali Levi-McClure

Let’s Ask: What Does it Mean to “Make It”?

Three UE writers, Sally, Jessica, and Emma, sat down to discuss what it means to “make it.” They were joined by Sally’s mom, Anne, who shared her perspective. They have asked that their names be changed for honesty.

Anne: I chose to take time off to raise my kids because I figured you can always get a career, but you can’t get kids’ lives back.

Jessica: Yeah, totally.

Anne: So I chose to do that and everybody said it was a mistake. And when I tried to go back to work, everybody wanted me to start all over again. They think if you take the time off to raise your family, you sit at home and lie on the couch.

Jessica: Obviously.

Sally: And you’ll forget everything.

Anne: I don’t know anybody who’s ever raised kids that has laid on a couch.

Everybody laughs.

Emma: Do you think that’s changing?

Anne: I honestly don’t know. I have a different perspective about people and their families now. It’s not necessarily a positive one. But I said, “Well, if I’m gonna start all over again, it sure as hell isn’t gonna be for some corporate asshole.”

Everybody laughs.

Anne: It’s gonna be for me. So that’s what I did.

Jessica: That’ll be the tagline.

Anne: I think it’s probably easier to go back at the same level. But, in my day, most people didn’t come back—they just never came back. They had their kids and they didn’t come back. But if you had any kind of position or potential, it was like by choosing to stop you’re kind of shortcutting yourself. It was very hard to get ahead and I was at the point where people said, “Well, you know, you have a lot of opportunities—you’re gonna have a lot of opportunity, you’re gonna go really go far,” and I was “throwing it all away.”

Emma: But it’s just so fascinating that in the generation before you, every woman who was working was basically hearing, “You’re a terrible mom,” or “How dare you work and screw up your family.”

Anne: Well, my mom raised seven kids and she never worked. I mean, that’s what you did.

Jessica: But that’s how that perception has changed. Now: if you do work, you’re a bad mom; if you don’t work, you’re a bad mom. How do you make that choice?

Emma: You find the balance that works for you and your family. Turning perceptions into expectations makes for a lot more bad than good. Following your instincts is way better than societal pressures.

Jessica: I think it all comes down to “self-worth.” I know far too many twenty-somethings, myself included, that tied—or are still tying—all their self-worth to their jobs.

Sally: I remember one of my co-workers telling me that when I first walked into my last job, I was my “best self” that I had this confident “sass.” But the pressures of trying to be perfect took that all away, and he said, “It was just so sad to see how your confidence completely diminished and to watch you second guess every single thing you did.” Because, by the end, I was so unhappy and I needed validation and approval every step of the way. And even though that’s in the past now, I still feel like I’m trying to find my own self-motivation and self-confidence.

Jessica: And when it’s what you’re used to—when it’s where you’ve found your value—that’s a very hard thing to do.

Sally: Yeah, when I left, he told me again, “You cannot tie all of your self-worth to your success at your job.”

Jessica: I did that for a very long time, you watched me do it.

Sally: Everybody does it.

Jessica: Not everybody.

Sally: A lot of people do it. People who confuse drive and ambition and trying to play the game.

Jessica: People do it in different ways. Some people do it to their jobs, some people do it to their relationships, some people do it to their families: it depends.

Sally: Well it all goes back to perfectionism—trying to change yourself to fit that perfect ideal.

Jessica: You’ve got the craziest role model here though. (Nodding towards Anne.) She quit, walked away from her career and raised your family.

Sally: Yeah.

Emma: And then was like, “I’m gonna come back and start my own business.”

Jessica: My mom left her career because she hated it but she’s never been able to forgive herself for not finding a way to like it—or find another job that made her happy. So she’s always felt like she did something wrong because she never found a way to be happy and earn money. I remember, growing up, she didn’t want to be called a stay-at-home mom. But she was an awesome stay-at-home mom, and a writer, and it’s just that she saw that as a failing instead of seeing it as this really cool thing she got to do.

Emma: Yeah, like she needed to both work and be a mom. To be only one is—

Jessica: —To fail. I think that was because it wasn’t an active choice she made, like she didn’t actively choose to be a stay-at-home mom. Rather it was a reaction to being so miserable in her career.

Emma: But that reaction is still a choice.

Jessica: Exactly. “I’m miserable and I’m choosing to do this so I won’t be miserable anymore.” And let’s be honest, life is just as much about our successes as it is about our failures. And how we react to those failures is probably even more important than how we react to success.

Emma: Amen.

Jessica: “Bravery isn’t a lack of fear, it’s doing something despite your fear”… That’s a quote I stole from UE writer, Lily Henderson. But, the first and only time I ever quit a job, it was one of the most terrifying and painful things I’d ever done. And, from the outside, it looked really brave, but from my perspective, it was fucking terrible. But once I realized that the world didn’t end, it was like, oh…

Sally: It’s all about how you define success. I mean it’s interesting because you compare and contrast: I have a friend who’s getting promoted at age 23 and I have other friends who are like 30.

Emma: But what are you measuring?

Jessica: What is happiness? And is it defined by age? Because I feel like that marking system goes back to this idea that you are only “making it” if you have a successful career. I had a very successful career at 23 but I was really unhappy. I thought I had “made it” but all I had was my career. If you don’t have anything else, or the time to find anything else, it won’t ever fill that void.

Sally: That’s the thing I’ve had to learn, to try and really let go of this idea that it’s not a race. It doesn’t matter. And that I don’t really know what I want to do and it’s all about trying to learn.

Jessica: I look at my life, I used to be able to go into rooms and be like, “I do this,” and people would be like, “Oh shit, I want talk to you, I want you to help me get me a job like that.” Now, people are like, “Wait, what do you do?” And it’s not that it comes from a place of judgement, but it’s confusion, because I have an unconventional, “un-famous” job now. But it’s the perfect job for me right now. Because even though it’s only tangentially related to my “career,” I’m way happier as a person, way happier in all the elements. So it’s that balance, those choices. But the point that I was gonna go back and make right after you were talking about how miserable you were at your job, was that we all sat around and told you this, and people sat around and told me this when I was unhappy, but—

Sally: It doesn’t matter until you realize it yourself.

Jessica: Yeah, you can’t learn that lesson until you learn it yourself.

Sally: I would hear it and I would understand it logically, but I still couldn’t emotionally accept it. You have to get to that part. And that can be very hard.

Jessica: Absolutely.

Sally: I remember when I got coffee with a friend and he was like, “Hey how are you?” I was like, “Oh I’m really great.” And he’s like, “How’s the new job? Wait! No I didn’t want that to be my first question!” The whole point was we were gonna meet for coffee and be friends and not talk about work. You’re changing your identity and who you are—as you see you and as others see you. I’m trying not to be defined by my work anymore. And it’s hard.

Jessica: So hard. That’s a huge shift. I had to leave this city and come back to do that. But I’m so glad I did.

 

Photo by Michael Cox

Adventures in Freelancing (Pants Optional)

I never thought I’d miss desk chairs.

I was fortunate enough to be one of those people who started working immediately after college. A yearlong internship panned out—the television company with which I’d been interning took on a $45 million project during my last semester, and rather than train new coordinators, they just started paying me once I graduated. I started at $500 a week, which at the time felt like legit riches, and then got bumped up to $600 a few months later.

Although I was only supposed to contract for about 5 months, I ended up staying as an employee for more than a year, during which time my incredible boss/mentor rallied tirelessly to get me put on salary, but to no avail. I tried to move laterally in the company, toward one of the creative jobs that were more along the lines of my degree, but nepotism reared its fugly head and I was passed over for any new positions.

So, I found myself with no chances to move within the company and no full-time prospects elsewhere. I did cry, once—in the comfort of my own breakfast burrito—and no one noticed except the waiter, who (bless him) wordlessly handed me a mimosa. After a few sips, I pulled myself together, considered my skills and connections, and shifted my mindset to freelancing. Fortunately, thanks to the proactive work of my now-former boss, I spent almost no time searching for jobs. She put me in contact with a few company connections, all of whom I reached out to immediately and pushed to set meetings up with. During these meetings, if there were even an inkling of a suggestion of a task mentioned, I said yes. Always yes. I agreed to everything from working a private school charity function for a producer to managing the marketing for an upcoming indie film. I can’t stress enough how important it is to say yes. If the task is basic enough that they’re asking a relative stranger to do it, and it doesn’t involve a Hazmat suit, it’s probably something you can figure out how to do. I consider myself a lifetime double student at the universities of Google and Your Local Public Library.

So I got a backup laptop battery, switched out my unlimited MetroCard for a pay-per-ride and, before I could put on my comfy slippers, I was juggling five different freelance gigs. And I do mean different. I spent my days alternating between cutting Flavor of Love highlights (yes, the VH-1 masterpiece), to pulling stills and sound bites for a TV show’s digital board game, to frantically researching Photoshop layer-masking for a website’s design after having promised I had the adequate skills to do it.

The Money

Let’s talk about the fun part of freelancing: getting paid!!! Negotiating a pay rate is not as tricky or as terrifying as you’d expect. Before that process begins for you, ask someone in a similar field about the rates they charge, both when they started and now. When you go back to the employer, don’t be afraid to aim higher than you think you should. If you’ve gotten this far in setting up a freelance position, they’re unlikely to slam the (e-)door in your face. They’ll either say yes, or they’ll counter with a lower rate. From there, feel free to negotiate away; I found that agreeing on a rate within a couple of emails saved both of us from any potential resentment.

Here’s another thing about quoting a rate for your work. Come on—lean in for this one—I’m going to type in italics to invoke whispering: If they’re hiring you to do some extra work, eight times out of ten they don’t know how to do it themselves. They probably don’t even know what the typical rate is. Don’t take advantage of people, obviously, but don’t be afraid to upcharge based on your own experience (whatever that may be) and to make it worth your while. Like I said, I promise that an employer won’t turn down your services, then tell all his/her friends not to hire you, and then hack into your OKCupid account to declare you a huge, pompous, money-grubbing asshole if you quote a rate that’s too high.

What’s less fun than negotiating a rate is chasing after employers for money. It’s not necessarily that you didn’t do a great job, or that the employer is a bad person, or that the project is necessarily a total go-nowhere scam running out of the back of a souvenir shop. (I repeatedly stress not taking this stuff personally, because it’s very easy to let happen, especially if you’re working alone most of the time and away from the regular, conversational feedback of office life. A year of freelancing left me more sensitive to criticism than Joffrey Lannister-Baratheon.) It is simply not your clients’ top priority to give you their money, regardless of the job you did. So don’t be afraid to bring it up kindly in an email or make a phone call, regularly, to make sure it happens. No one is going to worry themselves as much about your payment as you are. Be your own #1 get-money-get-paid advocate.

The Routine

Throughout my time freelancing, it was hard to regulate some semblance of a routine. I would work late until I fell asleep with my computer in my lap, and then I would wake up the next morning, grab my computer from my bedside, and start working again. The sheer number of deadlines made self-motivation easy; the trickier task was turning my brain off from “work mode.” Imagine getting to your office at 8 am and leaving after midnight every day. Even if you’re only committed to eight hours, you’ll probably find yourself working ahead just because you’re in that environment. When I was working from home, there was no differentiator, especially when “home” was a teeny tenement apartment with no common spaces.

But there were numerous advantages! I could work in my pajamas (although to avoid the inevitable self-disgrace, I usually didn’t), I could do my laundry and grocery shopping in the middle of the day when there were no lines. I worked my gym schedule around the TV Guide for the channels I could watch on the treadmill. My conversational skills didn’t exactly flourish, but my work and home lives were the most efficient they’d ever been.

The Location

At one point, I decided to take the phrase “working remotely” to heart. With some extra cash from one particularly lucrative job, I moved to an apartment two blocks from the Mediterranean Sea for a few months while I continued to cut, edit, and write content for various clients. Wake up, work over breakfast, bring lunch and write on the beach before it got too hot, come home, work through dinner, go out with new roommates. And, of course, go on the occasional adventure. I realize that not every freelance job can be done from across the globe, but if the stars align accordingly for you, then get your ass out there.

Hanging Up The Slippers

Before I knew it, a year of freelancing had passed. By then, I was working part-time in the office of a client, a social media/entertainment startup, who now needed me on-hand for a few hours a week. I was also bartending a couple times a week, more for the social interaction than anything else. I felt both exhausted and also, strangely, unaccomplished; unless you’re looking at freelance gigs cumulatively, it’s easy to feel like you didn’t contribute greatly to any one project.

Not long after that, the part-time office job asked me to come onboard full-time. After weighing the decision, I decided to hang up my slippers and come back to office life. I would miss the freedom of scheduling my day, and I would miss indulging the weird idiosyncrasies I had developed from being alone most of the time for 15 months (like talking to myself excessively and eating certain foods with a knife only). Ultimately, the most alluring prospects were the regular, decent salary, a stake of equity in the company, the comfort of a desk chair (so much more ergonomic than the headboard of my bed), and the chance to interact all day with humans who weren’t appearing on a daytime talk show.

Am I glad I made the switch back to a one-job-only, 9-to-5 life? Yes. Do I miss the flexibility? Yes, every time I get a low-airfare alert for some exotic city, or try and elbow my way to the only rust-stain-free dryer at the laundromat at 7:30 in the evening. On the plus side, I have more regular in-person human interaction; I’m finally starting to get out of the habit of what I call ‘speaking in email,’ ending all spoken office conversations with “Best, Alyssa.” And I don’t have to chase anyone for a paycheck—it lands nicely into my checking account twice a month.

Is It For You?

I don’t know that I would recommend freelancing as a full-time job to everyone. I think it’s worth trying, especially if any of the above perks seem attractive to you. And oftentimes, they can lead to a steadier position, as in my case.

If you’re thinking about jumping on the freelance train, it’s worth having some money saved up, in case the jobs dry up or in case an employer is dragging their feet to give you your first paycheck. There’s always going to be some lingering awareness (and there should be, if you’re responsible about your bank account) that there will be periods of low income in addition to times where you’re flush with cash. Retail copywriting, for example, is heavily sought after from October to December, but unsurprisingly, work dries up after the holidays. So as tempting as it is after a well-paid gig to head to Serendipity 3 for a celebratory Frrozen Haute Chocolate, it might be worth saving some of that cheddar for a rainy day. If managing your money with some Scroogery isn’t something you think you’re capable of, then maybe freelancing isn’t for you.

Of course, starting to freelance isn’t always an all-or-nothing decision. You might be working one full-time position when someone asks you to take on a project. Then that may lead to other projects, some concurrently, until you have to consider whether it’s enough money and consistent work to quit your day job for. If so, and if you don’t LOVE your day job, then I say get out of there! Be free! Spread your self-sufficient wings! And when that day comes when you’re called back down to Earth for another permanent position, you have to make the decision for yourself: Just how much do you love eating oatmeal with a knife?

Photo by Meaghan Morrison

Photo by Meaghan Morrison