Tag Archives: charity

The Time I Worked For The Devil at an NGO

When I moved to India in February 2012, I reached out to a NGO that my family had supported, seeking employment opportunities. Within a few hours of sending out my earnest email, the anonymized “Dr. S” replied, immediately inviting me to his government hospital in a small village town in India. That weekend, he personally walked me through the hospital, school, and eco lodge he had set up to help tribal children gain access to education. This campus was the basis of his NGO, which employed over a thousand people and managed over twenty-five government hospitals in rural areas throughout India.

You see, Dr. S never used his medical degree to pursue a traditional for-profit practice. He never married, had children, or even opened a bank account—opting instead to devote his entire life to offering free healthcare to the poor and forgotten. He is the recipient of numerous awards, has campaigned for health and transparency initiatives in the Indian government, and is the winner of multiple prestigious grants.

Dr. S won me over with his work, lifestyle, and mission. I immediately accepted his job offer to manage family planning initiatives from his head office in Bangalore.

But my first day in the office already seemed… off. The other twelve employees were fluttering around stressed, mumbling under their breaths, barely acknowledging anything around them. Until Dr. S walked into the room and, like a military regime, his soldiers immediately straightened up, addressed him as “Sir,” and bowed their heads when his eyes met theirs.

Initially, I thought it was a bad day. But the day turned into weeks and the weeks into months without any change. He never acknowledged good work, but broadcasted any problems. In fact, he created problems just to gloat in his ability to scream at his employees. Coworkers who had PhDs and Masters were treated like toilet cleaners. Every detail, document, and phone call had to be approved by him, stripping other managers of any real power.

Oh, you want a pen drive? Better email him for approval. Oh, you want to print a legal agreement? First, ask if you can use the printer.

Then I began to observe the day-to-day office dynamics. When Dr. S entered, the entire office came to a standstill. No one so much as whispered. They just stood there and waited for him to bellow out names and commands. Except, he never called any of the employees by their actual names. Instead, he would use derogatory insults in the local language: “Hey Owl! You couldn’t even take notes properly? You might as well shred up your PhD because you can’t be any stupider than a second grader.” “Donkey, how long does it take to show up when I call your name? You better clean your ears out with your degree since it’s not good for anything else.”

I worked six days a week, Monday through Saturday from 9 am to 5:30 pm. The turnover rate was incredible.  In my three months, I saw six people (out of twelve) come and go.

Since Dr. S was the Chairman of the NGO, my direct boss was the executive director, Rekha. In the beginning, she seemed harmless—dare I say, even charming. We sat next to each other, telling jokes (only when Dr. S was out of the office, naturally) and discussing execution plans for our various initiatives. I figured if I just kept my head buried in my projects, I could slip in and out without attracting much attention.

The reality was, though, that I never really handled anything. The executive director would give me instructions, but when I presented the final result to Dr. S, he would shred it apart, yelling and screaming about how awful and horrible my work was. He would outwardly contradict any direction that Rekha had provided, and cut me off when I tried to point out this fallacy. With each outburst (and there were at least two a day), I started to realize that even Rekha was a nut case. Though she’d give me guidelines, she would stand smirking when Dr. S yelled opposing directions. When I spoke up Rekha would dismiss me by saying, “I don’t know what you are talking about. Don’t you know how to follow instructions?”

Pretty quickly, I started to feel crazy. I would put together a budget just to have to redo it every other day depending on Dr. S’s moods. News flash: the mood was always horrible. Not only was I not contributing to anything (because Dr. S would halt any project or hinder any effort), the general abuse was starting to suffocate me.

I was not allowed to eat at my desk. I was not allowed to eat at any point except lunch. I was not allowed to leave for lunch. Bathroom breaks had to be approved by the doctor ahead of time. When I traveled for a week straight to different Indian villages, I was to sleep in a hospital bed to save money on hotels.  On one visit, I stayed up all night next to three cockroaches and two lizards, picking at my split ends, wondering if giving back to the community was meant to feel this shitty.

And yet, I still craved for those times I would get to travel to the hospitals, just to be out of the office. Honestly, I also secretly wished the Dr. would just get hospitalized in his own rural treatment center. Every time a funding partner would join us in a meeting, Dr. S and Rekha smiled, told jokes, and even served biscuits outside of lunch. I would also laugh uncomfortably, suppressing the urge to shout to the partners “HELP! RUN! DON’T FUND A DERANGED PSYCHO.”

One day, after a long week of yelling, retyping the same document fifteen times, and barely eating, I went to a friend’s goodbye party. By midnight, I received an insanely long email from Rekha, listing out each flaw in me as a human. My clothes needed to be baggier to hide my body, I slouched too much, my legs crossed funny when I was sitting, my walk could be improved, my left nipple was larger than my right. Okay, she didn’t really mention the nipple, but you get it.

After only three months, I felt entirely destroyed. But I was too scared to leave. It was like an abusive relationship. Maybe I was as stupid as Dr. S claimed. Maybe I was just being too fussy and not making an effort to work harder. If I left, would anyone else want me?

The following week, Dr. S called me in for a meeting with his infamous leer. He leaned over the table and finally looked into my eyes and said, “Everything I make, I donate back into the trust. Technically, you make 5000 rupees more a month, but I’ve taken the liberty of withholding that amount as donation. So, we will deposit all the money we’ve taken and you just need to write us a check in bulk, making the donation appear…you know… generous.”

I was flabbergasted at the deceit and fraud. I nodded, frozen in my own thoughts and spent all evening bouncing ideas off my mother who was adamant that I quit immediately. In India, the notice period is generally one month. But I had seen how heinously Dr. S treated those employees serving their last month: I wouldn’t be able to handle it.

So, the following Monday, my mother came with me to the office. I was the only one there. She had the getaway vehicle waiting while I snuck in to drop off my company laptop. I took the liberty of writing a goodbye email to the entire company stating:

Thank you for giving me this opportunity. However, I will not be a part of an organization whose leadership team strongly conflicts with the humanitarian mission of the NGO. This is my resignation, effective immediately.

Though I was burning bridges and quitting in an unprofessional manner, I couldn’t bear to work for an organization where the employees were treated like farm animals.

Within a few hours, my phone was blowing up with calls and texts from Rekha and Dr. S. I just pulled out the battery and went to sleep.

Clearly, not all NGOs or companies are run like North Korea. However, this three-month immersion in hell showed me exactly how not lead a company and how deceptive a company’s image and media can be. To this day, I have no idea how Dr. S functioned in the humanitarian space as an awful human and why Rekha stayed for over a year with his abuse. I’m just happy I moved onto a normal, functioning company where the CEO must take his meds daily.

More importantly, even on the really tough days at work, I’m grateful that I can always eat lunch.

Photo by Andy Sutterfield

Photo by Andy Sutterfield

Appreciating a Life

The summer of 2011, my brother and sister-in-law announced that I would be blessed with another nephew or niece. When you hear joyful news like this, excitement and happiness run through your entirE body, leaving no room for any negativity. After all, this is joyous news—why would hesitation and doubt even enter your mind?

A few months prior to his birth, my brother and sister-in-law visited the hospital to find out if their little bundle of joy was a boy or a girl. The doctor brought two pieces of news: they were having a boy, but there were complications. This tiny little boy, only a few months along, had something called spina bifida and was going to need prenatal surgery 20 weeks into the pregnancy. The rare surgery could only be performed in three hospitals in the entire country, so they picked up their things and temporarily moved from Buffalo, NY, to Cincinnati, OH.

The day of the surgery came along, and with many people praying and rooting for baby Sebastian, he got through the surgery like a champ! His delivery date was moved a couple weeks earlier to the end of January.

We celebrated, but in the snap of a finger, things changed, and the doctors realized they would have to deliver him immediately. Sebastian Rocky Galen Tedesco joined us on November 4th, 2011 (named after the great Rocky Balboa since they were both fighters and both champs).

With the happiness and joy came fear and concern. As much as we wanted Sebastian with us, we knew that this early appearance would only bring more complications.

But each day, Sebastian seemed to be getting better and better. He even started breathing on his own! There was still a long road ahead, but he was ready for the ride. Then, December 3rd complications arose and we were told he had a 50/50 chance. As the day went on, that chance decreased until the doctor took Sebastian off life support and allowed him to leave this world in his mother’s warm embrace.

Within the 29 days that Sebastian was alive, however, he lived a full life. He has impacted hundreds of people, young and old: family, friends, and even strangers would approach us, sharing how Sebastian had changed their lives. Through him, a foundation called the Sebastian Galen Westgate Foundation was created to raise money for children and families who need support. Though Sebastian is no longer physically here, he is still working in this world – through me, through his family, through his foundation, through the people he never met. Since the Sebastian Galen Westgate (SGW) Foundation was created, we have raised money for numerous causes.

For example, we recently supported a little girl with cancer and her family. Though we cannot understand what her family is going through, we can relate to the struggles that come along with sick family members and understand that with these hardships come financial difficulties.

Last year, we participated in an event called March for Babies, which raises money for premature babies every year. We formed teams in Sebastian’s name in California and New York. We raised thousands and thousands of dollars for children born prematurely. People we never even met donated to the cause and even signed up to take part in the 3 mile walk.

When the tragic school shooting at Sandy Hook Elementary School took place, the SGW Foundation raised funds from all over the country and sent a gift card to the elementary school for new school supplies for the children.

In just over a year since Sebastian has been gone, already so much good has come from his time here. We know the future holds many more opportunities to spread Sebastian’s story and to reach out and help others where help is needed.

This small boy, weighing less than two pounds, taught me so much. He taught me that there’s no use in dwelling on things out of our control because they will happen anyway. He taught me to appreciate even the smallest things in life. And perhaps the greatest thing he taught me is to never take anything for granted, because things big and small can enter and leave your life in a flash.

These may sound like clichés, but because of Sebastian think I finally understand what it all means. Sebastian accomplished so much in his short time here and, when it is my time to go, I want to be able to say the same about myself: that I lived my life like Sebastian did his, fighting till the end.

Emerson said, “It is not the length of life, but the depth of life.” Nothing could be truer: someone who is here for under a month can do more good in this world than many people can do in decades.

When someone close to us leaves this world, it’s okay to be negative. It’s okay to hurt. It’s okay to be angry, to think it’s unfair. It’s okay to not understand. It’s okay to not get over it right away. It’s okay to dwell on it. It’s okay to question it. Not only is it okay – it’s normal. Many have experienced losing someone, but no one has had the same experience as you, no one can tell you how you are supposed to feel. But one thing that can help is to not let these feelings take over, and instead look at what you learned from the person you lost and keep it with you always. Losing Sebastian was the hardest thing I have ever experienced, but I get through by looking at his life and how much his has affected mine. It helps to not only think about the good memories, but think of what he meant to me and to others who knew him.

The hardest part is not to see what they have done in your life, but learn to appreciate it. To live life the way we know we should, to be able to release the negativity and to grasp what living truly means. Often we realize opportunities when we’ve already missed the opportunity, but it’s never too late to start appreciating life and living it to its fullest. To break through from those things that are holding us down, and to open our eyes and realize we only have one chance, so we should try to do it right. Do the things you know your loved one would look at you and smile for doing. And remember even though they are not here with us, they are still here within us. If we keep them alive, they can never truly die.

Appreciating Life square

Photo by Remi Coin